Who we are
Effective Date: May 20, 2026 At Aura Heavenly Cleaning Service, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
https://auraheavenlycleaningservice.co.uk or use our professional cleaning services in London. Our Privacy Policy outlines the specific personal data we collect from you, as well as how we process, use, and safeguard that information. Please note that this policy applies strictly to our services and does not extend to any third-party websites or companies you may interact with through our platform. By accessing our website and utilizing our services, you acknowledge, accept, and consent to the data practices described in this Privacy Policy, our GDPR Compliance Policy, and our standard Terms & Conditions. We encourage you to read this document carefully to understand our commitment to your privacy. For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Aura Heavenly Cleaning Service. If you have any questions, require clarification on any section of this policy, or wish to exercise your data rights, please contact our team directly at your official business email address.
Information we may collect from you
We only collect information that you voluntarily provide to us when booking a service or contacting us: Personal Data: Name, email address, phone number, and billing/cleaning address. Service Details: Specific instructions regarding your property (e.g., end of tenancy, Airbnb, or office cleaning needs).
How We Use Your Information We use the information we collect strictly to deliver our services, including: Booking, scheduling, and executing your cleaning services. Sending booking confirmations, invoices, and updates. Responding to your customer service requests or inquiries
Data Protection & Security
We implement strict security measures to maintain the safety of your personal information. We do not sell, trade, or rent your personal data to third parties. We only share information with trusted team members or payment processors necessary to complete your service.
Your Rights
tsYou have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your information from our records at any time.
Cookies
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